Terms and Conditions
Welcome to Tuffy Cosmetics. By using our website and purchasing products, you agree to comply with the following terms and conditions. Please review these terms carefully.
1. General Information
Tuffy Cosmetics is based in the United Arab Emirates. Our products are available for sale within the UAE, and all transactions are governed by UAE laws.
2. Orders and Payments
All prices are listed in AED (United Arab Emirates Dirhams). We accept payments through secure online payment methods, including credit/debit cards. Once an order is placed, you will receive a confirmation email. Tuffy Cosmetics reserves the right to refuse or cancel any orders for reasons including but not limited to product availability, pricing errors, or payment issues.
3. Shipping and Delivery
We only ship within the UAE. Delivery times are estimated based on your location, and any delays will be communicated promptly. Shipping fees, if applicable, will be added at checkout.
4. Return and Refund Policy
We offer a 7-day return policy on all unopened and unused products. If you wish to return an item, please contact our support team within 7 days of receiving the order. The customer will bear the return shipping costs, and refunds will be processed once the returned item has been inspected. Refunds will be credited back to the original payment method.
5. Product Availability
All products listed on the website are subject to availability. In the event a product becomes unavailable after an order is placed, you will be notified, and a refund or alternative option will be provided.
6. Intellectual Property
All content on this website, including images, text, and branding, is the intellectual property of Tuffy Cosmetics and may not be copied or reproduced without our express permission.
7. Limitation of Liability
Tuffy Cosmetics will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We aim to ensure the accuracy of all information but do not guarantee that the website will be free of errors.
8. Privacy Policy
Your personal information is treated with the highest level of confidentiality. Please review our Privacy Policy for more details on how we collect, use, and protect your data.
9. Changes to Terms and Conditions
Tuffy Cosmetics reserves the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated terms.